Terms of service

1. Acceptance of terms

If you use the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

If you do not agree, do not use the Service.

2. What RivetSignal does

RivetSignal is an import-first proof workbench. Users can structure, publish, embed, share, and request confirmation for Proof Cards and related proof assets.

RivetSignal records source context, provenance signals, and confirmation events where applicable. RivetSignal does not guarantee that any statement is true, that any customer identity is verified, that any proof will rank in search, that any system will cite your proof, or that any buyer will rely on your content.

3. Accounts and workspace responsibility

You are responsible for safeguarding account credentials and for activity under your account and workspace.

You are responsible for configuring workspace settings, publishing decisions, and permissions granted to team members.

Notify us promptly at support@rivetsignal.com if you suspect unauthorized access.

4. User content and ownership

You retain ownership of proof and other content you submit to the Service, subject to third-party rights.

You grant RivetSignal a worldwide, non-exclusive license to host, process, store, display, publish, distribute, embed, and generate structured outputs from content you submit or publish through the Service, solely to operate and improve the Service and provide features you use.

You represent that you have the rights needed to grant this license.

5. User responsibility for proof

You are solely responsible for proof content you import, structure, publish, or share through RivetSignal.

You must have the rights and permissions needed to upload, import, publish, and distribute that content, including any customer statements, logos, names, case details, or attachments.

You are responsible for accuracy, legality, permissions, disclosures, and claims made in your proof content.

6. Public Proof Cards and public content

Published proof pages, profiles, embeds, feeds, metadata, and structured exports are public by design unless the product explicitly restricts access.

You understand that public content may be accessed, indexed, copied, or embedded by third parties.

We may remove, unpublish, restrict, or disable public access to content that violates these Terms, creates legal or safety risk, or harms the Service or others.

7. Customer and third-party confirmation

Confirmation workflows record a signal, response, consent, or permission where applicable. They are not legal identity verification and do not mean RivetSignal has independently verified every statement.

You must not misrepresent confirmation status or imply independent verification, endorsement, or guaranteed truth beyond what the product actually records.

You are responsible for sending confirmation requests only to appropriate recipients with a legitimate relationship to the proof.

8. Acceptable use and prohibited conduct

You agree not to:

• Create, publish, or distribute fake proof, fabricated testimonials, or misleading customer statements.
• Impersonate any person or business, or misattribute statements to customers, employees, or third parties.
• Send false, deceptive, or abusive customer-confirmation requests, including self-dealing confirmation abuse.
• Use RivetSignal for spam, deceptive outreach, or unlawful email or contact behavior.
• Upload, import, or publish confidential, private, or personal data without rights and permission.
• Upload or publish infringing, harassing, defamatory, illegal, obscene, or harmful content.
• Use RivetSignal to imply guaranteed truth, verification, endorsement, ranking, citation, or platform approval.
• Reverse engineer, scrape, attack, overload, bypass security controls, or abuse rate limits.
• Misuse confirmation tokens, public proof routes, embeds, or feeds to deceive recipients or systems.

9. Email and anti-spam

You must comply with applicable email, privacy, and marketing laws when using RivetSignal to contact recipients.

Confirmation requests must be sent only to appropriate recipients with a legitimate relationship to the proof described.

We may suspend sending privileges or accounts that generate spam complaints, abuse reports, or legal risk.

10. Payments and subscriptions

Paid plans, limits, and features are described at purchase and in the product. Prices and plan details may change prospectively for new purchases.

Payments are processed by a third-party payment processor. You agree to the processor's terms for billing transactions.

Failure to pay applicable fees may result in suspension or downgrade according to product rules.

11. Takedown, suspension, and termination

We may remove content, revoke public access, suspend, or terminate accounts for abuse, legal risk, nonpayment, security concerns, or violations of these Terms.

We may act quickly to remove or restrict fake, deceptive, unlawful, infringing, privacy-invasive, or abusive proof.

You may stop using the Service at any time. Certain provisions survive termination, including ownership, disclaimers, limitation of liability, and indemnity.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIVETSIGNAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee accuracy, truth, outcomes, search ranking, citations, uptime, or that the Service will meet your requirements.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIVETSIGNAL AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO RIVETSIGNAL FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

14. Indemnity

You will defend, indemnify, and hold harmless RivetSignal and its affiliates, officers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service, your violation of these Terms, or your violation of third-party rights.

15. Changes to the Service and Terms

We may modify the Service or these Terms from time to time. We will post updated Terms with a revised effective date.

Material changes may be communicated through the Service or by email where appropriate. Continued use after changes become effective constitutes acceptance.

16. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules.

Except where prohibited by law, disputes will be resolved in the state or federal courts located in Virginia.

Questions about dispute handling can be sent to support@rivetsignal.com.

17. Contact

Questions about these Terms can be sent to support@rivetsignal.com.

Notices to RivetSignal may be sent to Teleios AI, LLC, doing business as RivetSignal at the business address on file with the company.